Media Features & Thought Leadership
Meet the world’s leading expert on Change Fluency™
Jay Kiew is regularly interviewed and featured in leading media publications and podcasts on his Change Fluency™ model, spanning a wide range of industries and functions. In this section, whether you’re a CEO, CHRO or CIO, there’s something for you.
Jay to represent Canada at G20…
Jay Kiew has been selected to represent Canada as a 2025 delegate for the G20 YEA Summit in South Africa. Click to learn more.
Navigating AI Disruption And The New Competitive Edge In Finance
AI is shaking up the financial industry—but the firms winning today aren’t just adopting new tools, they’re redefining how decisions get made.
Discover how the smartest players are turning AI disruption into their biggest competitive edge.
The Future of Work: Jay Kiew on Building Change Fluency™ in an Age of Agentic AI and Accelerated Disruption
Jay Kiew has been featured in USA Today in an article covering the Future of Work. He describes navigating Agentic AI with Change Fluency™
The Future of Credit Unions is Agentic
How can credit unions use agentic AI to stay member-focused in a tech-driven future?
Jay provides his perspective in this exclusive CUInsight.com feature.
My Most-Used AI & Automation Tools in 2025
An updated list of AI & Automation tools since 2024 (includes Agentic AI)
Jay Kiew named to PMI's 2024 Future 50 List
In December 2024, Jay Kiew, CEO of Citizencentric, was been recognized as a 2024 Future 50 Honoree by the Project Management Institute for his work driving disruptive change in service of future generations.
Essential Skills for AI-Driven Project Managers
Jay joins the AI Today podcast to discuss the essential skills for AI-driven project managers.
The complexities of AI adoption within orgs
Delve into the complexities of AI adoption within organizations, guided by the expertise of Tim Creasey, Chief Innovation Officer at Prosci, a global leader in change management solutions.
The Future of Event Experiences
Artificial intelligence (AI) is not the future of events — it’s the present. AI is here to stay and its impact on the events industry is far-reaching and game changing.
Event planners who embrace it will find themselves at the forefront of innovation, creating experiences that are more personalized, inclusive, and impactful than ever before.
Google is getting disrupted by Perplexity.AI: A guide to smarter search.
Better than Google. I swear.
How risk professionals can navigate change & strategy
Justin Smulison interviews Jay Kiew, one of the keynote speakers for the RIMS Canada Conference 2024.
Justin and Jay discuss how a risk or insurance professional could benefit from understanding how to navigate change.
5 Ways to Drive Transformational Change
How will Generative AI affect the future of HR?
In this interview with Tech Talent North, discover 5 ways to drive organizational transformation.
